Gigs micro - Terms of Service

Privacy Policy

Effective Date: March 2025 | gigsmicro.com

1. Introduction

Welcome to Gigs Micro (gigsmicro.com). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, store, share, and protect your information when you use our platform. By using Gigs Micro, you agree to the practices described in this policy.

If you have questions or concerns, please contact us at gigsmicrohelp@gmail.com.

2. Information We Collect

Personal Information You Provide:

Full name and username
Email address
Phone number (optional)
Profile photo and bio
Payment and billing information (processed securely)
Portfolio, skills, and work experience (for freelancers)
Job postings and project details (for buyers)

Information Collected Automatically:

IP address and device information
Browser type and version
Pages visited and time spent on the platform
Cookies and similar tracking technologies

Information from Third Parties:

We may receive information from third-party services if you connect them, such as social media login (Google, Facebook) or payment processors.

3. How We Use Your Information

We use the information we collect to:

Create and manage your account on Gigs Micro.
Facilitate connections between freelancers and buyers.
Process payments and transactions securely.
Send important account notifications and updates.
Provide customer support and respond to inquiries.
Improve our platform features, design, and user experience.
Detect and prevent fraud, abuse, and security threats.
Send marketing emails (only with your consent).
Comply with legal obligations and enforce our Terms of Service.

4. Sharing of Your Information

We do not sell your personal information. We may share your information only in the following circumstances:

With Other Users: Your public profile (name, username, skills, portfolio, ratings) is visible to other users as part of normal platform operation.

With Service Providers: We share information with trusted third-party providers (payment processors, cloud hosting, email services) who are contractually bound to keep your data confidential.

For Legal Compliance: We may disclose your information if required by law, court order, or government authority.

Business Transfers: In the event of a merger or acquisition, your information may be transferred. You will be notified in advance.

5. Cookies & Tracking Technologies

Gigs Micro uses cookies and similar technologies to enhance your experience. Cookies help us:

Keep you logged into your account.
Remember your preferences and settings.
Analyze how users interact with our platform.
Deliver relevant content.

You can control cookie settings through your browser. For more details, see our Cookie Policy at gigsmicro.com/cookie-policy.

6. Data Retention

Account data is retained as long as you maintain an active account.
Transaction records are retained for a minimum of 5 years for legal compliance.
You may request deletion of your account and personal data at any time.
Some data may be retained in anonymized form for analytical purposes after account deletion.

7. Data Security

We take appropriate measures to protect your personal information:

Encryption of sensitive data in transit using SSL/TLS technology.
Secure storage of payment information through trusted payment processors.
Regular security audits and vulnerability assessments.
Strict access controls limiting who can view personal data internally.

While we take every precaution, no method of internet transmission is 100% secure.

8. Your Rights & Choices

As a user of Gigs Micro, you have the following rights:

Access: Request a copy of the personal data we hold about you.
Correction: Request correction of inaccurate or incomplete information.
Deletion: Request deletion of your personal data, subject to legal requirements.
Opt-Out: Unsubscribe from marketing emails at any time.
Portability: Request your data in a portable format where feasible.
Withdraw Consent: Withdraw consent for data processing at any time.

To exercise any of these rights, contact us at gigsmicrohelp@gmail.com.

9. Children's Privacy

Gigs Micro is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that a user is under 18, we will immediately suspend their account and delete any associated data.

10. Third-Party Links & Services

Our platform may contain links to third-party websites or services. Gigs Micro is not responsible for the privacy practices or content of these third parties. We encourage you to review their privacy policies before interacting with them.

11. International Users

Gigs Micro operates from Bangladesh and serves users globally. If you are accessing our platform from outside Bangladesh, your information may be transferred to and processed in Bangladesh. By using our platform, you consent to this transfer and processing.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes:

The updated policy will be posted on this page with a new effective date.
For significant changes, we will notify users via email or a prominent notice on the platform.
Your continued use of Gigs Micro after changes are posted constitutes acceptance.

13. Contact Us

If you have any questions about this Privacy Policy, please reach out to us:

Email: gigsmicrohelp@gmail.com
Website: https://gigsmicro.com/contact
Address: Dhaka, Bangladesh